Our Main Services

Our phased approach to implementation ensures a smooth transition using skilled, knowledgeable consultants that will help you successfully implement the CORE Tech solution, maximize the value of your investment, and address your critical business needs.

Project Delivery Services

Successful software implementation depends on partnering with a trusted and competent software provider. Our phased approach to implementation ensures a smooth transition using skilled, knowledgeable consultants that will help you successfully implement the CORE Tech solution, maximize the value of your investment, and address your critical business needs.

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Business Analysis

Business analysis is an integral part of the CORE Tech implementation process. It enables CORE Tech to identify key areas where clients can improve business practices and gain strategic advantage.

The business analysis process is a joint process between our consultants and the customer.

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Implementation

For the duration of new system projects an organisation will need the help of experts with particular operational and technical knowledge to help manage and implement the new solutions and process changes. We have professionals with many years of experience at all levels of system implementation.

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Training

Many organisations are now recognising the importance of providing ongoing training to staff members. In order to meet this need the CORE Tech training department offers clients the opportunity to avail of advanced training courses.

Helpdesk Support

As part of our offering, a dedicated help desk team handles queries from clients. In order to maximise the quality of this service we utilise specialist helpdesk software to track and analyse all calls received from clients. This ensures clients receive a speedy response on any queries logged.

Oracle Licensing

As an Oracle Partner, CORE Tech can assist with any queries clients may have in relation to their current license usage or the license requirements of any future planned projects.
Should a need for additional licenses arise then CORE Tech are ideally positioned to handle the order and provide licenses at highly competitive prices.

Managed Hosting

CORE Tech provides a managed hosted service for our main solution and our online services such as Customer Self-Service, Farmer Portal, Supplier Self-Service and Online Shopping. This hosting service maintains the security and the integrity of the clients own server farm.

CORE Tech ensures that the flow of data between the clients’ servers and the hosted servers is seamless, secure and real-time.

Disaster Recovery

Having a disaster recovery strategy is particularly important in areas such as Point-of-Sale management where there are severe consequences for failure. COREdr implements a comprehensive Business Continuity Disaster Recovery Strategy, tailoring it to an organisation’s needs

On-site DR testing ensures the validity, integrity and quality of the CoreDR strategy.

DBA Pro Active Management

COREdba is a knowledge driven, pro-active management service, ensuring that the highest levels of support and expertise are always available to clients. It is our conviction that management should be pro-actively organised in such a fashion that the chance of downtime is minimal.

Testimonials

Alan Hogan, Managing Director of Heat Merchants.

Alan Hogan

Managing Director, Heat Merchants

COREretail® allows our customers check availability of products and reserve it for collection from their mobile phone, any time, any place.

John O Carroll Head of Retailing at Dairygold.

John O’Carroll

Head of Retailing, Dairygold

After the selection of COREretail® we now have quicker, more efficient supply and tracking of stock, greater savings and very importantly, improved customer service

Sean O Sullivan, G M , Agri Operations, Dairygold

Seán O’Sullivan

G M , Agri Operations, Dairygold

COREmill® is the most advanced management software solution on offer for Animal Feed Manufacturers.

 

Talk to our Specialists

Call +353 25 41400

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Arrange a Free Software Analysis

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