CORE Customer Self Service

Reduce overheads and streamline copy document requests in a secure web environment.

CORE Customer Self Service is a powerful web based mobile application that enables customers to securely access their trading information online, reducing the costs associated with storage and servicing of copy document requests.

When securely logged into their dedicated web-based account, customers can access their current and historical data including invoice details, payments, sales orders and their status, purchase history this month and year to date with the previous year’s comparison, forward sales and contracts, nitrates breakdown and grain supply. It also provides an efficient means of notifying customers of trading promotions, government and EU agricultural schemes and legislation.

Key Features

  • Secure login, intuitive navigation and online help
  • On-the-go insight into customers’ sales and CRM data
  • Real-time tracking and graphical representations of customer account activity

Key Benefits

  • Reduce overheads
  • Reduce query handling
  • Access real-time information
  • Shape the customer experience
  • On-the-go account and data access