Online Self Service

Self-Service is a powerful application that can be used by your suppliers and trade customers. It reduces paperwork and administration by allowing pre-approved users to have online access to account information and business transactions including details of invoices; payments, sales orders and their relevant status. They can also access copy documents and information in relation to the procure-to-pay life cycle for order accuracy, process efficiency, and reduced invoice exceptions..

The Supplier Self-Service package is an intrinsic part of our Hardware & DIY retailing solution. As with all our software, the products contained in this package are easy to install and use and are fully supported by our online support and customer helpdesk.

Users can view details of deliveries, trading statements, invoices and payments

Optimise order processing

Access to contract documents

Reduction in administration costs

 

Enables the ability to easily reference all arrangements on product discounts, seasonal offers and rebates with all agreed contract documents available with links to proof of delivery and dispatch dockets.

Comparisons and profiling can be done through a secure web login that no one else has access to.

Collaborative processes on orders, deliveries and invoices helps your suppliers to optimize interactions achieving quick, significant, and sustainable cost savings.

Accessing all contract data online will speed the time taken with queries, reduce errors in stock outs, deliveries and payments made on accounts.