NVPS and Agri Retail: Frustrations, change, and how CORE Tech is making it easier

The National Veterinary Prescribing System (NVPS) became mandatory on 13th January 2025, and it’s already reshaping how agri retailers and co-ops work. 

We all understand the principle, NVPS is designed to reduce antimicrobial overuse and protect animal health. But in practice, many retailers are finding it a real challenge to manage in day-to-day store operations. 

What retailers are saying

At a recent Department of Agriculture (DAFM) event, the same frustrations came up again and again: 

• Too many systems: Staff are wasting time logging in and out instead of serving customers. 
• More admin, less service: Retail teams feel bogged down in paperwork instead of supporting farmers and customers. 
• Losing customers: Some co-ops fear they’re losing footfall, as vets now hold more control over prescriptions. 

That last point is a real concern. With legislation placing vets at the centre of prescribing, many agri retailers are worried about their ability to keep customers coming back through their doors. 

Why integration is the game-changer 

This is exactly why CORE Tech invested early in building NVPS integration into our POS system. For our clients, it means: 

• Prescriptions flow straight from the till into NVPS. 
• No double entry, no duplicate logins, no counter delays. 
• Compliance is built-in, part of the normal workflow, not an extra job. 

The result? Farmers get a faster, smoother experience. Retailers stay compliant without extra hassle. And most importantly, customers keep coming back. 

Not just dispensing, prescription approvals too 

With our latest integration, agri businesses that have vets on staff can now manage both prescribing and dispensing in one connected system. 

• A Prescription Request is input in CORE or by the vet. 
• The Prescription Request is reviewed and then approved or rejected, this can only be done by a registered vet, in line with legislation. 
• On approval, the prescription seamlessly interfaces with the NVPS platform.
• Medicines are dispensed at CORE Point of Sale, again interfacing directly with NVPS. 

Everything runs inside the same platform – end-to-end visibility, compliance, and control, with full transparency on requests and approvals, ensuring a seamless experience for both staff and customers. 

What’s next 

The NVPS is here to stay. In fact, from December 2025, antiparasitics will also require prescriptions. 

Yes, the legislation brings challenges, from extra admin to fears about losing customers. But with the right tools, agri retailers can flip compliance into an advantage: 

• Stronger customer service 
• Simpler daily operations 
• Confidence that prescribing and dispensing are covered 

At CORE Tech, we’ve listened to the sector, stayed ahead of the legislation, and delivered solutions that work in the real world. That’s why our clients aren’t just coping with NVPS, they’re managing it with confidence. 

From compliance to customer care, explore how CORE Tech’s integrated system makes NVPS easy.